Google推出“流视觉化 Flow Visualization”功能已经有一段时间了。现在写篇博客来对这一功能做个简单介绍。

在以往,GA报表中只提供了“导航 ”和“进入路径”等简单的报表,功能和实用性都很有限。譬如,在顶级路径报表中,经常会出现几千种不同路径的转化。这对网站分析并无太多裨益。

多渠道路径的根基:节点

所有的“流视觉报表”都是基于节点的。每个节点可以看作是多个页面的组合,或是某项度量指标的分析维度。“流视觉报表”最令人振奋的功能是其智能算法来生成页面组合(节点)。例如,节点会把带有不同查询参数的同一个页面进行自动组合,对于现代几乎都是基于数据库的动态网站来说,就不会产生无穷尽的路径。

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此外,除了智能算法产生的组合,你也可以自定义自己的节点!!!下面,我做一个简单介绍。

在新的“流视觉报表”报表中,展示了访问者是如何顺着节点往下访问,以及在什么节点上离开访问流(flow,如离开网站)。对于转化分析来说,数据视觉化和视觉化的可操作性是非常重要的。如果你要分析特定问题或场景,你就会想在当前情景下能很容易的对数据进行向下钻取的分析操作。同时,这种数据可视化也支持个人特定目的的分析。

查看“目标流”报表

报表位于GA新版:标准报告 > 转化 > 目标 > 目标流

“目标流”报表对传统点击路径报表进行了耳目一新的革命。以往我们看点击路径,是从一个页面到另一个页面的跳转,现在则是节点与节点直接的点击流转。分析之旅从最左边的节点开始,你还可以选择特定访问细分,轻而易举的对访问流量进行维度细分,这样你就能轻而易举的回答,来自特定营销活动、流量来源、访问地区的用户是如何转化的!!!

蓝色的连接线是节点与节点直接的连接,表示前后两个节点的访问次数。红色的节点则是在转化流中,有多少访问中途离开了。通过这种可视化,让繁复的数据变得非常容易解读,简洁性就是“目标流”最强大最耀眼的特性。

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譬如,我们可只关注特定流量来源的数据,如“百度”。从“流量来源维度”中选择“流量”,然后点击“Baidu”方块,选择“突出显示途径此处的流量”。这样,即可看到来自该流量来源

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此外,还可以使用“连接”滑块来调整视图展示,更美观易读。

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这样,你就能了解网站访客都是来自何处,跟随他们的访问轨迹、跳出/退出率,评估网站的转化绩效和进行关键页面的优化。

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导航流报表

报表位于GA新版:标准报告 > 受众群体 > 访问者流

任意选择某个节点,你可以看到的前、后节点的访问情况。

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创建和编辑节点

点击顶部节点的齿轮按钮,可使用正则表达式,或其他基本过滤模式,来把特定页面进行组合成一个节点。

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譬如,某个跨国公司的网站可能会把来自美国的流量归到“美国”节点上。

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补充参考资料:

http://support.google.com/analytics/bin/answer.py?hl=zh-Hans&answer=1709397   Google Analytics官网的详细操作说明

 

电子商务或线上营销企业中的商业智能分析(部分,初稿)

 

原文地址:http://royal.pingdom.com/2010/02/24/google-facts-and-figures-massive-infographic/

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by Scott Berinato

Data visualization is cool. It’s also becoming ever more useful, as the vibrant online community of data visualizers (programmers, designers, artists, and statisticians — sometimes all in one person) grows and the tools to execute their visions improve.

Jeff Clark is part of this community. He, like many data visualization enthusiasts, fell into it after being inspired by pioneer Martin Wattenberg‘s landmark treemap that visualized the stock market.

Clark’s latest work shows much promise. He’s built four engines that visualize that giant pile of data known as Twitter. All four basically search words used in tweets, then look for relationships to other words or to other Tweeters. They function in almost real time.

"Twitter is an obvious data source for lots of text information," says Clark. "It’s actually proven to be a great playground for testing out data visualization ideas." Clark readily admits not all the visualizations are the product of his design genius. It’s his programming skills that allow him to build engines that drive the visualizations. "I spend a fair amount of time looking at what’s out there. I’ll take what someone did visually and use a different data source. Twitter Spectrum was based on things people search for on Google. Chris Harrison did interesting work that looks really great and I thought, I can do something like that that’s based on live data. So I brought it to Twitter."

His tools are definitely early stages, but even now, it’s easy to imagine where they could be taken.

Take TwitterVenn. You enter three search terms and the app returns a venn diagram showing frequency of use of each term and frequency of overlap of the terms in a single tweet. As a bonus, it shows a small word map of the most common terms related to each search term; tweets per day for each term by itself and each combination of terms; and a recent tweet. I entered "apple, google, microsoft." Here’s what a got:

twittervenn.jpg

Right away I see Apple tweets are dominating, not surprisingly. But notice the high frequency of unexpected words like "win" "free" and "capacitive" used with the term "apple." That suggests marketing (spam?) of apple products via Twitter, i.e. "Win a free iPad…".

I was shocked at the relative infrequency of "google" tweets. In fact there were on average more tweets that included both "microsoft" and "google" than ones that just mentioned "google."

So then I went to Twitter Spectrum, a similar tool that compares two search terms and shows which words are most commonly associated with each term and which words are most commonly used in tweets with both terms. Here’s the "google, microsoft" Twitter Spectrum:

twitterspectrum.jpg

I love that the word "ugh" is dead center between Google and Microsoft. But the prominence of social media terms on the blue side versus search terms on the red side is fascinating. It looks like two armies marching at each other ready to fight different wars.

Clark has also created TwitArcs. This one, I feel, is still a work in progress and Clark says "visually I like it but it might be the least useful so far." In this case, you type in a tweeter’s handle and it returns a stream of that person’s tweets with arcs that link common words between tweets (on the right) and common retweeters (on the left). Rolling your mouse over highlights the last tweet in the arc. Here’s a TwitArc of @timoreilly:

twitarc.jpg

Finally, the Stream Graph. Enter a search term and Clark’s engine returns the frequency of the most common words found with your search term for the last 1,000 tweets. You see a literal flow of conversation. You can also highlight one term to see how its frequency changed over time and you’ll see the most recent tweets that include both your search term and that highlighted term.

Sometimes 1,000 tweets with your term may span weeks. For my search term, "Tiger Woods" which I entered yesterday afternoon right after news that he’d speak publicly broke, 1,000 tweets covered about 20 minutes. Here’s the "Tiger Woods" stream graph with "silence" highlighted:

streamgraph.jpg

It isn’t hard to imagine how this may be applicable to business. I can already see eager marketers watching the stream flow by as their commercial debuts during next year’s Super Bowl.

Clark, like many data visualizers, believes we’re on the front end of a revolution in information presentation. "There’s a lot of work done called scientific visualization or business intelligence graphics," he says. "And it’s pragmatic, trying to solve practical problems. It’s all standard, a bar chart or pie. But those standard ways are not adequate when you’re trying to mine a richer data space. The world is full of complex data and we’re just starting to get the tools to make sense of it. We’re looking for new ways of presenting data."

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